Who should attend these courses

APICS (The Association for Operations Management in America) is the global leader and premier source of the body of knowledge in operations management, including production, inventory, supply chain, materials management, purchasing, and logistics. Since 1957, individuals and companies have relied on APICS for its superior training, internationally recognized certifications, comprehensive resources, and worldwide network of accomplished industry professionals.

SAPICS (The Association for Operations management in Southern Africa) a registered international affiliate of APICS offers these international Programmes with recognition in over 31 countries.

Public Courses

APICS and SAPICS Training courses are presented in Midrand.

In-house training – National

Programs are presented, on the premises of a company to all relevant employees, during or after office hours

Local Courses – SAPICS

Basics of Stores and Stock Control (BSSC)

The importance of the storekeeping function is often overlooked. This seems incomprehensible when you consider the value of stock this function is responsible for. This course is targeted at all stores personnel, including the store man and all first-line supervisors. Other major users of the stores function also gain specific benefit from attending this course.

The aim is to introduce candidates to the concepts of stock control and to develop stores control personnel who are able to accept responsibility through the understanding of the requirements of their function.

Who should participate in BSSC?Content covered
Stores personnel including store man and first line supervisors. Other major users of the stores function also gain specific benefit from attending this course.
  1. Warehousing and Supply Chain Management
  2. Roles, Responsibilities, and Relationships
  3. Risk and Safety Management
  4. Warehouse Safety and PPE
  5. Inbound Logistics
  6. Classifying and Coding Stock
  7. Warehouse Layout and Productivity
  8. Materials Handling and Storage Equipment
  9. Stock Keeping and Inventory Audits
  10. Warehouse Issues and Returns
  11. Outbound Logistics
  12. Transportation and Reverse Logistics
  13. Emergency Situations and Precautions
  14. Final Examination – 3 hours

Principles of Production & Inventory management (PPIM)

The PPIM, Principles of production & Inventory Management course aims to provide a learner with an in-depth understanding of production & Inventory management as well as assistance in interdepartmental understanding and to instil accountability and responsibility

Who should participate in PPIM?Content covered
This program is suitable for all those seeking a career in the field of Production and Inventory Management, or the broader areas of Enterprise Resource Planning, such as Purchasing, Accounting, Marketing, Data Processing, and Engineering
  1.  Manufacturing Strategies & Resource Management
  2.  Product Development Cycle
  3. Forecasting and Forecasting Techniques
  4. Production Planning and Master Scheduling
  5. Materials Planning
  6. Capacity Planning
  7. Project Management
  8. Executing Push Systems
  9. Executing Pull Systems
  10. Mid-Term Examination – 3 hours
  11. Lean and Waste Elimination
  12. Purchasing & Procurement
  13. Fundamentals of Inventory Management
  14. Inventory Methodologies & Lot-Sizing Techniques
  15. Quality Strategies
  16. Warehousing & Materials Handling
  17. Facilities Location & Transportation
  18. Distribution Management
  19. Final Examination – 3 hours

APICS Courses (International Certification)

More about APICS

At APICS, we know that there’s more to supply chain than management, more to performance than process and more to people than position descriptions.  The world of supply chain management never stops advancing—and neither should supply chain professionals or their organizations. Wrapping the world, supply chains both enable and inspire human and economic possibility. However, to reach their potential they require savvy operators, supervisors and leaders with the necessary knowledge and know-how.   APICS fills this gap. We’re known for our ability to develop supply chain talent and elevate  end-to-end supply chain performance. Nobody does this better than we do. From education and certification to benchmarking and best practices, APICS sets the industry standard. We are essential partners in transforming the way people do business, drive growth, and reach global customers.  It’s complex and it’s simple. We develop people, people improve supply chains, supply chains improve companies and the whole world economy benefits. Together with our members, partners and customers, we are united in our commitment to global supply chain excellence, innovation and resilience—achieved one person and one supply chain at a time.


Certified Production and Inventory Management (CPIM) – International Certification

CPIM is the strategic advantage you need in today’s world, where the rate of organisational and technological change is accelerating exponentially.  Just as successful companies have adapted to the changing business environment, the CPIM program has changed over the years to keep abreast of current knowledge and practices

The CPIM provides operations management professionals with relevant, essential education that equips then for today’s marketplace.  The in-depth approach taken to understanding and evaluating production and inventory activities within a company’s global operations is why this certification is preferred by thousands of employer’s worldwide.

Since 1973 the APICS CPIM has educated more than 90 000 professionals about essential terminology concepts and strategies related to demand management, procurement and supplier planning, material requirements, planning, capacity requirements planning, sales and operations planning, master scheduling, performance measurements, supplier relationships, quality control and continuous improvement.

Thousands of employers worldwide look for the CPIM designation when making critical hiring decisions.  These companies know that CPIM designees have the proven knowledge and skills to strategically streamline operations. Are you ready to distinguish yourself in supply chain management?

Who should participate in CPIM?Content covered

This module is intended for practitioners in the manufacturing and retail industries and offers an in depth insight into the production, inventory and distribution management arena. It is beneficial for production managers, production planners, material/stores managers, engineers, purchasing staff, production supervision, accounting or any functional area of a manufacturing or distribution organisation intending to formalise their knowledge.

The CPIM offers in-depth education for individuals in the operations management profession who wish to improve their knowledge of production and inventory management.

The CPIM has been organised into five modules, each focusing on key areas of study that are integral to an understanding and mastery of production and inventory management principles. 

Benefits of the CPIM programme

  • Increase your functional knowledge of production and inventory management
  • Improve efficiency of your organisations supply chain
  • Streamline operations through accurate forecasting
  • Predict outcomes more accurately
  • Maximise ROI on systems and technologies
  • Increase profitability by optimising your organisations inventory investment
  • Enhance your credibility among peers, employers and customers

Module one: Core Competency module

Basics of Supply chain Management (BSCM)

“Putting the concepts of Supply Chain Management into Perspective”

This module is part of the APICS CPIM qualification and is designed for people working in Production-, Inventory- and Distribution Management. Course material is continuously updated with updates and new subject matter. Students are expected to prepare for the sessions, and making use of the additional recommended reading list is advisable.

Module Two:  (Business Process Module)

Master Planning of Resources (MPR)

“Setting the Game Plan for your Business”

Learners explore processes used to develop sales and operation plans. Identify and assess internal and external demand and forecasting requirements. They also learn how to develop an achievable master schedule consistent with the business policies and resource constraints. The course focuses on developing and validating a plan of supply, relating management of demand to the environment and developing and validating the master schedule.

Module Three: (Business Process Module)

Detailed Scheduling and Planning (DSP)

“Determining what you need, how many and when”

This course focuses on material and capacity scheduling and planning. It includes a detailed explanation of materials requirements planning (MRP). Although MRP is a technique suitable for job shop and batch operations, the course also introduces other techniques applicable to the process industry and other mature production environments.

Module Four: (Business Process Module)

Execution and Control of Operations (ECO).

“Executing the master plans”

This course focuses on three main areas. Firstly, prioritising and sequencing work. Secondly, executing work plans, implementing controls and reporting activity. And lastly, evaluating and providing feedback on performance. The course explains techniques for scheduling and controlling production and process operations. It also addresses the execution of quality initiatives and continuous improvement plans as well as the control and handling of inventory.

Module Five: (Capstone Module)

 Strategic Management of Resources (SMR)

“Putting it all together in an effective ERP system”

In this course students explore the relationship of existing and emerging processes and technologies to manufacturing strategy and supply chain related functions. The course addresses three main topics; aligning resources with the strategic plan, configuring and integrating operating processes to support the strategic plan and implementing change.

Certified Supply Chain Professional (CSCP) – International Certification

The APICS CSCP program helps you demonstrate your knowledge and organizational skills for developing more streamlined operations.

The CSCP programme is a new industry educational certification programme that has been created to meet the rapidly changing needs of the supply chain professional.  This programme was launched in 2006 and since then more than 20 000 professionals in 82 countries have earned the APICS CSCP designation.

The CSCP programme takes a broad view of the supply chain management field extending beyond internal operations to encompass all the steps throughout the supply chain – from supplier, through the company to the end consumer. The CSCP provides you with the knowledge to effectively manage the integration of these activities to maximize a company’s value chain.

More about CSCP?Content covered
The APICS CSCP designation:-
  • is the most widely recognized educational program for operations and supply chain management professionals around the globe
  • is a designation that is sought by thousands of employers and recruiters
  • provide you with a mastery of supply chain management best practices and distinguishes you as an industry expert with specialised, high-level knowledge and skills.

APICS CSCP education is essential if you are:-

  • interested in increasing your knowledge and expertise in the field of global supply chain management, specifically in the areas of customer relations, international trade, information technology enablement, and physical logistics
  • consulting or facilitating supply chain functions or working with ERP systems
  • creating a common standard of understanding, vocabulary, resources, and frameworks within your company to address your supply chain challenges and opportunities.

An APICS CSCP designation will help you:-

  • master the necessary tools to effectively manage global supply chain activities, including suppliers, plans, distributors, and customers around the globe
  • acquire the skills you need to create consistency and foster collaboration through best practices, common terminology, and corporate communication
  • understand how to use enterprise resources planning (ERP) systems and other technologies to improve the entire supply chain process
  • maximise your organisation’s ERP investments by millions of rands
  • increase your professional value and secure your future.

Benefits of the CSCP

After earning your CSCP designation, you will Learn to:-

  • Boost productivity, collaboration, and innovation
  • Discover how to positively affect lead times, inventory, productivity, and bottom-line profitability
  • Understand how to manage the integration and coordination of activities to achieve reduced costs and increase efficiencies and customer service
  • Gain the knowledge to effectively and efficiently manage worldwide supply chain activities
  • Achieve greater confidence and peer and industry recognition
  • Enjoy the potential for career advancement and increased earnings

Who should pursue the CSCP Designation?

  • People seeing in depth knowledge of their company’s supply chain
  • Employees hoping to boost productivity and collaboration
  • Innovators promoting global supply chain management
  • Managers working to affect lead time, inventory, productivity and profits
MODULE 1 APICS Supply Chain Management Fundamentals
  • Broad concepts include primary processes, objectives, logistics, integration methods, and rewards
  • Alignment of supply chain with corporate strategies
  • Key considerations for planning, inventory control, and continued improvement
  • Identification and management of market segments
  • Demand forecasting and effective management techniques
  • Effective customer relationship management (CRM)

MODULE 2 Supply Chain Strategy, Design, and Compliance

  • Sustainability practices in design and operation
  • Measurement, responsiveness, operations, and communications
  • Risk, its sources, impacts, and mitigation methods
  • Globally dispersed supply and demand, and the effects on logistics
  • Factors influencing demand, including design, marketing, selling, and matching customer orders
  • Core Customer Relationship Management (CRM) concepts, including strategies, technologies, and implementation challenges
  • Fundamentals of supplier relationship management (SRM), including strategies, improved source management, relevant technologies, and measurement
  • Inventory planning and control methods

MODULE 3 Implementation and Operations

  • Supply chain dynamics and the balance of responsiveness and efficiency
  • Managing supply from internal and external sources
  • Implementation of demand plans, including prioritisation, fulfillment, and capturing and communicating point-of-sale data
  • Tools and techniques to support continuous improvement

Certified in Logistics, Transportation and Distribution (CLTD) – International Certification

Become a recognized expert in the logistics, transportation and distribution fields. Certification demonstrates in-depth knowledge of a broad range of topics to set you apart from your colleagues — proving your high level of knowledge and skills. You’ll be a more valuable asset to your organization, keeping you and your organization more competitive in today’s global economy.

The APICS CLTD Learning System is a comprehensive professional development and exam preparation program. It consists of eight reading modules and interactive, web-based study tools that reflect the new APICS CLTD Exam Content Manual (ECM). This program provides a comprehensive body of knowledge and standards for those in the logistics, transportation and distribution industries. Each module will further empower you with an understanding of best practices, knowledge and skills necessary to maximize your organization’s efficiency and impact the bottom line.

No matter where you are in your career, earning the CLTD credential will demonstrate your mastery of a broad range of logistic, transportation and distribution topics.

Why get certified?

As an APICS designee you will stand out from your peers, demonstrate a commitment to advancing both your career and your company’s operations and be able to apply your new skills and knowledge to make you more valuable to your organization.

Why CLDT?Content covered
The APICS CLTD is designed for logistics professionals across all industries, especially:
  • Logistics managers/engineers
  • Supply chain logistics managers
  • Traffic managers
  • Transportation/fleet managers
  • Warehouse operations/distribution managers
  • Reverse logistics managers

Why you should earn the CLTD designation

  • Gain recognition in the field as a logistics expert
  • Build credibility & set yourself apart from peers
  • Learn latest trends in global supply chain logistics
  • Impact your organization’s bottom line
  • Demonstrate logistics mastery of knowledge

The benefits of the APICS CLTD Earning the CLTD credential will help you:

  • Master the essential knowledge needed for the logistics, transportation & distribution industry
  • Bring new ideas to your organization
  • Remain current with global logistics trends & developments
  • Boost your confidence with recognition as a logistics expert
  • Reduce costs & impact your organization’s bottom line

Employer Types

  • 3PLs & logistics services – Asset based, non-asset based
  • Manufacturing firms – Direct or indirect
  • Retailers
  • Government / military
  • Mega-construction
  • Energy production / supply
  • Large distributors
  • Importers/exporters
  • Service industry providers
  • Consulting firms

Job Titles

  • Logistics manager/engineer
  • Logistician/analyst
  • Logistics planner / specialist
  • Distribution manager
  • Global sourcing – import/export
  • Inventory & logistics
  • Supply chain logistics
  • Traffic manager/analyst
  • Transportation/fleet manager
  • Vendor managed inventory
  • Warehouse operations manager
  • Warehousing distribution
  • Reverse logistics

Industry Sectors

  • Automotive
  • Commodities & industrial
  • Defence & government
  • Food & beverage
  • Healthcare
  • Energy, oil, & gas
  • Pharmaceuticals & chemicals
  • Retail
  • Technology
  • Humanitarian aid
Module 1: Logistics & Supply Chain overview
  • Managing logistics as a cohesive system
  • Understanding tradeoffs to present a logistics strategy that aligns with the organizational strategy
  • Finding the most effective mix of revenue producing services for the cost of providing that service
  • Developing strong relationships across the supply chain
  • Designing key performance indicators to encourage desired behaviours

Module 2: Capacity Planning & Demand Management

  • Using continuous improvement to exceed customer expectations
  • Understanding the concepts behind forecasting & its application to logistics decisions
  • Creating efficient forecasts to better align supply to demand
  • Translating demand information into high-level capacity plans for warehousing & transportation
  • Collaborating between procurement & logistics
  • Understanding key processes, including S&OP, MPS, MRP and DRP
  • Delivering customer service at a consistent level

Module 3: Order Management

  • Planning, designing & controlling processes which manage & execute customers’ orders
  • Implementing a customer relationship management (CRM) process
  • Understanding key logistics systems, such as EDI & TMS to enable visibility throughout the order process
  • Tracking & measuring supplier & carrier performance to improve efficiency & effectiveness
  • Managing relationships with the supply chain partners
  • Developing a customer service management strategy
  • Enhancing long-term customer satisfaction & creating lifetime customers

Module 4: Inventory & Warehouse Management

  • Maintaining inventory levels to align with the business strategy & goals, supporting the coordination of supply & dem&, while protecting inventory value
  • Creating an inventory management strategy that meets competing goals of minimizing inventory costs & maximizing customer service
  • Managing the movement of materials & goods into & out of storage efficiently, safely, & with minimal inventory damage
  • Adapting to new distribution channels & customer expectations by creating new processes that deliver the desired results
  • Implementing efficient & effective warehouse processes, while utilizing appropriate warehouse technology
  • Using appropriate packaging to promote safe & efficient materials handling during storage & transportation

Module 5: Transportation

  • Understanding transportation fundamentals, including key stakeholders, intermediaries & carriers involved in transporting product from origin to destination
  • Understanding the characteristics of the different transportation modes to make appropriate selections based on speed, availability, dependability, capability, frequency & cost
  • Moving goods & services throughout a firm’s supply chain, between where products are produced & where they are consumed, while allowing for competitive growth
  • Effectively manage the entire transportation process - from long-range strategies & operational planning to day-to-day execution
  • Utilizing transportation technology to manage & control visibility & communication between multiple stakeholders & transportation mng

Module 6: Global Logistics Considerations

  • Identifying macro-environmental factors of global logistics that impact countries  & organizations around the world to better manage logistics service providers, related transportation costs, & substitute product offerings
  • Working knowledge of international trade theories & practices, including trade agreements & trading blocs
  • Understanding the infrastructure, systems & regulations of the countries to which goods are imported/exported
  • Understanding customs clearing & documentation requirements for each  shipment as dictated by each country & transportation mode used
  • Preparing all required documentation needed to ensure shipments arrive safely, securely, without damage, & on time at their final designation
  • Using the Harmonized System Classification codes to properly specify the goods for export & dictate the corresponding tariff rates charged
  • Identifying which financing & payment options are most appropriate & amenable to the parties involved
  • Deciding what currency will be most appropriate for global trade participants, balancing levels of risk exposure between buyers & sellers

Module 7: Logistics Network Design

  • Designing the network of warehouses & transportation lanes to enable supply to be provided at the place & time of demand
  • Analyzing transportation & distribution requirements, while understanding key tradeoffs, to assist in planning & deployment of network
  • Using decision support tools to determine the optimal number, location, & type of warehouse facilities
  • Employing modelling techniques to help find the right balance among competing needs of involved stakeholders
  • Implementing risk management strategies to minimize uncertainty & provide more reliable organizational results
  • Creating prevention & mitigation plans, as well as providing business continuity if a risk event occurs

Module 8: Reverse Logistics & Sustainability

  • Developing a comprehensive reverse logistics strategy
  • Recommending whether the reverse logistics strategy can be handled internally by creating a central returns center or by hiring a third-party provider to coordinate the activities
  • Managing product returns in ways that turn the reverse flows into quantifiable value streams, to contribute to profitability & strengthen commitment to sustainability & social responsibility
  • Demonstrating social responsibility that is valued by customers, shareholders, & the community, to help the organization be a good environmental steward for the long-term
  • Implementing sustainability initiatives to impact the organization’s triple bottom line (TBL)
  • Choosing suppliers & other supply chain members according to the organization’s commitment to implement sustainable processes & practices